Return & Refund Policy
Return & Refund Policy
Customer satisfaction is very important to us. If you receive a damaged, defective, or incorrect item, Arabian Dealz offers return and refund support under the following conditions.
Return Eligibility
- Return requests must be made within 3 days of receiving the product.
- Products must be unused and returned in original packaging.
- Customers should provide photos or videos of damaged or incorrect products for verification.
Non-Returnable Items
Some products may not qualify for return due to hygiene reasons, personal use, or product type.
Refund Process
- Refunds are processed after the returned item is inspected by our team.
- Approved refunds may take 5–10 working days to process.
- Shipping charges are generally non-refundable unless the mistake occurred from our side.
Exchange Policy
- Customers may request an exchange if the received item is damaged or incorrect.
- Exchange approval depends on product availability.
Important Notes
- Arabian Dealz reserves the right to reject return requests that do not meet policy conditions.
- Products damaged due to misuse or improper handling are not eligible for refund or exchange.
For return or refund assistance, contact us:
📧 arabiandealz6@gmail.com
📞 +966 53 182 0702